My Story
a little bit about Ayan Serwan
Welcome to my website! My name is Ayan, With academic accomplishments in software engineering, extensive Information Governance, IT experience, and military linguist service, I bring a unique problem-solving approach. Skilled in innovative solutions and critical thinking, I adapt to diverse challenges seamlessly. Experienced in implementing IT solutions, my focus lies in information governance and infrastructure across varied business sectors.
Information
Years of Experiences
Happy Customers
Project Finished
Digital Awards
Companies I've had worked with
Projects
YouTube Projects
Quality Assurance
Quest International College
Infographic Video Projects
ASR Machine Learning
Zinana Security
Work History
Information Governance Analyst
Husch Blackwell LLP
Jul 2024 - Current
As an Information Governance Analyst, I manage the Information Lifecycle of client and firm assets, focusing on Microsoft Exchange, legal hold compliance, and attorney onboarding. I handle data onboarding, develop process improvements, and ensure governance and security. I manage projects, prepare reports, lead meetings, and collaborate with the Risk Management Team. With 3-5 years of experience, I am proficient in Microsoft Office and database systems.
Information Governance Analyst
Holland & Knight
Mar 2023-Jul 2024
As an information governance analyst, I am assinged to Oversee records retention schedules and manage document and data lifecycles, ensure compliance with legal and regulatory requirements related to information management ,monitor data security and privacy initiatives to protect sensitive and confidential information and ensure smooth transfer of information between two or more information repositories .
IT Specialist Tier 2
Quest International College
Sep 2020 - Dec 2021
I was first hired as an IT specialist performing as an entire crew, where I was later promoted/assigned to be an IT Specialist Tier 2 for the entire College in which i performed the following tasks: Managed and supervised the implementation, creation, and moving of the college's resources, data and information to an Enterprise Resource Platform Running regular checks on network and data security. Provide Technical Support to multiple requests that required troubleshooting, technical assistance and IT Support responsibilities . Identifying and acting on opportunities to improve and update software and systems of the college's IT infrastructure.
Quality Assurance Language Lead
Telus International
Dec 2021- Mar 2023
As a Quality Assurance Language Lead working on multiple AI projects, I was able to maintain, adjust, and perform tasks on a high quality and up to international standards, also, I was able to perform the following tasks: Analyzing results to determine on whether to run a test script or not. Gathering information and data to use AI spidering efficiently and effectively . Supervising and monitoring API testing Provide Technical Support to multiple requests that required troubleshooting, technical assistance and IT Support responsibilities .
Linguist (Transcriber-Interpreter-Translator)
Valiant Integrated Services
Sep 2018 - Jun 2020
was assigned as a linguist to perform English-Kurdish-Arabic language skills and native-level fluency in one or more of the mentioned languages. My role was to serve with the US Armed forces in various locations of Iraq and did the followin:Assist military contracting officers with a local purchase or provide interpretation support at a military traffic control point. Assist security personnel in screening the local population at military checkpoints. Provide interpretation assistance for the Public Affairs Office during local media
IT Technitian & Content Creator
YouTube
Aug 2015- Current
Asiacell
Oct 2015 to Aug 2018
Despite my years of experience in technology content creation over on YouTube, that knoeldged helped me gain a role as an IT Technitian at Asiacell in which I preformed the following: Processed countless support requests for technical assistance on wide range of issues related to Mobile Software and Computer Software Performed troubleshooting and repair for Smartphone Software and Hardware. Changed out batteries for Mobile and Computer Compounds . Performed routine maintenance on equipment, as needed.
Services
Websites
Contact for price
I can provide develop the website that you need and want whether it is Ecommerce websites Personal websites, Portfolio websites, Small business websites, or Blog websites.
Discover MoreIdeas to Apps
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If you have an idea and want to implement it on a web application, mobile appliation or any other digitial platform that you seek, I am your go to.
Discover MoreMobile (iOS and Android)
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If you need a customized mobile application for your business, feel free to discuss with me.
Discover MoreSocial Media Management and SEO
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If you have a buisness and your struggling to grow it in the digital world and social media or To list your website first on any search engine, we will work together.
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Say Hi
I’m available for freelance projects
I hope you enjoyed going through my website, if there is anything you seek to know in more detail, please don't hesitate to reach out to me through the contact form and/or my contact information, I would be more than happy to reply and provide you answers should you have any questions.
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